Cancellation Policy
At AlankaraJewels.com by VYKA Boutique, we strive to provide you with the best shopping experience for our jewelry collections. We understand that sometimes, you may need to cancel an order. Please read our cancellation policy carefully to understand your options:
Order Cancellation Before Shipment:
- You have the option to cancel your order at no cost if it has not been shipped yet.
- To cancel your order, please contact our Customer Support team immediately via support@alankarajewels.com or call +91 9072 290 905.
- If your order has not been processed or shipped, we will issue a full refund to your original payment method.
Order Cancellation After Shipment:
- If your order has already been shipped, we cannot cancel it.
- In this case, you can return the items following our Return Policy for a refund, excluding shipping charges.
- Please contact our Customer Support team to initiate the return process.
Return Policy:
For details on returning products and our return process, please refer to our Return Policy.
Refunds:
- Refunds for canceled orders will be processed within 7 business days after approval.
- The refund will be issued to the original payment method used for the purchase.
- Shipping charges, if applicable, are non-refundable.
Changes to This Policy:
AlankaraJewels.com reserves the right to modify or change this cancellation policy at any time. Any updates or revisions will be posted on our website.
Contact Us:
If you have any questions or need further assistance regarding our cancellation policy, please contact our Customer Support team via support@alankarajewels.com or call +91 9072 290 905.
This cancellation policy was last updated on 08/09/2023.