Shipping

What Shipping Methods Are Available?

We offer various shipping methods to suit your needs:

  • Standard Shipping: 3-5 working days
  • Express Shipping: Faster delivery
  • Priority Shipping: Expedited processing and delivery
  • International Shipping: Reliable options for global delivery

Choose the method that fits your timeline. Contact us at support@alankarajewels.com for assistance.

Do You Ship Internationally?

Absolutely, we offer international shipping services. Whether you’re within India or located abroad, we’re here to deliver our exquisite jewelry to your doorstep. Our international shipping partners, including DHL, FedEx, and UPS, ensure safe and efficient delivery across borders. For specific shipping details and inquiries, please contact us at support@alankarajewels.com.

How Long Will It Take To Get My Package?

The delivery time for your package varies based on your chosen shipping method and location. Our standard shipping within India takes around 3-5 working days. Express and priority options ensure quicker delivery. For international orders, delivery times vary by destination. During checkout, you’ll receive specific estimates based on your selection. Feel free to reach out at support@alankarajewels.com for more details.

Payment

What Payment Methods Are Accepted?

We accept various secure payment methods for your convenience, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Google Pay, Apple Pay, Amazon Pay, Paytm
  • Net Banking
  • UPI (Unified Payments Interface)

Our payment partners include Cashfree, Razorpay, Stripe, and more. Every transaction is encrypted to ensure your information is safe. For assistance or questions, reach out to us at support@alankarajewels.com.

 

Is Buying On-Line Safe?

Absolutely, buying online at Alankara is safe. We prioritize your security through secure payment gateways, data encryption, and strict privacy policies. Trusted payment partners like Cashfree, Razorpay, Paytm, and Stripe further enhance security. Our customer support is available for any queries at support@alankarajewels.com. Shop confidently knowing your safety is our priority.

Orders & Returns

How do I place an Order?

To place an order at Alankarajewels.com

  1. Browse and select your desired items.
  2. Add items to your cart.
  3. Review your cart and proceed to checkout.
  4. Enter your shipping address and payment details.
  5. Confirm your order.
  6. Receive an order confirmation email.

For any help, contact support@alankarajewels.com. #Happy Shopping!

How Can I Cancel Or Change My Order?

To cancel or change your order at Alankarajewels.com

  1. Contact us quickly after placing the order.
  2. Reach out to support@alankarajewels.com.
  3. Provide order details and desired changes.
  4. We’ll guide you through the process or assist with modifications.
  5. If canceled, you’ll receive a refund; for changes, we’ll accommodate if possible.

Timely communication is essential. Contact us for assistance.

Do I need an account to place an order?

No, an account is not necessary to place an order at Alankara. You can choose to check out as a guest. However, creating an account offers benefits like order tracking and quicker checkouts in the future. Feel free to contact support@alankarajewels.com  for more information or assistance.

How Do I Track My Order?

To track your Alankara order:

  1. Check your order confirmation email for a unique tracking number.
  2. Visit our website’s “Track Order” section.
  3. Enter your tracking number for real-time updates.
  4. Receive delivery notifications via email or SMS.
  5. Contact support@alankarajewels.com for assistance.

Stay updated on your order’s status and estimated delivery.

How Can I Return a Product?

To return a product at Alankara:

  1. Contact customer support at support@alankarajewels.com.
  2. Provide order details and reason for return.
  3. Receive return instructions from our team.
  4. Pack and ship the product as directed, retaining the tracking number.
  5. After evaluation, choose between refund or exchange based on eligibility.

For specific return conditions, check our website or contact support. We’re here to assist you.

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