At Alankara, we want your shopping experience to be exceptional. If you’re considering a return or exchange, please review our Refund and Returns Policy:

Return Timeframe: Items can be returned within 5 days from the date of delivery.

Eligibility: The item must be unused, in original packaging, and in the same condition as received.

Initiating a Return:

1. Contact our customer support within the 5-day return window at support@alankarajewels.com or call +91 9072 290 905.
2. Provide order details, reason for return, and desired resolution (refund or exchange).

Return Instructions:

Our team will guide you through the return process. Follow instructions carefully and ensure secure packaging to prevent damage.

Return Shipping:

You’re responsible for return shipping, unless it’s our error. Use a trackable shipping service and keep the receipt.

Evaluation and Resolution:

After receiving the return, we’ll inspect the item. We’ll notify you of approval or rejection. Approved returns can opt for a refund to the original payment method or an exchange for an item of equal value.

Refunds:

Approved refunds will be processed within 7-14 working days. Shipping charges are excluded unless it’s our mistake.

For comprehensive details, visit our website or contact customer support. We’re committed to guiding you through a smooth return process.